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Buying A New Or Used Vehicle

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Buying A New Vehicle

Do Your Research

Find out as much as you can about the vehicles you are considering.
  • Read automotive and consumer magazines that describe and discuss models and features.

  • Visit vehicle events that showcase new models.

  • Look for Web sites that feature vehicle reviews and discussions.

  • Contact a new vehicle data service for detailed information about models that interest you.

  • Check with your local dealerships.

Before you make a final decision, you may want to check the following vehicle sources.

Vehicle Brokers

Vehicle brokers buy vehicles in volume from dealerships at volume rates. Brokers may offer better prices than dealerships can. However, brokers’ fees are always built into the price.

Buying Services

A buying service takes competitive bids from dealerships for the vehicle you want and matches you with those willing to sell it at a discounted price. Some buying services put you in touch with the dealership. Others negotiate for you.

Many charge for their services — either a flat fee or a percentage of what you save from the sticker price. Some buying services have set or pre-negotiated pricing with select dealers around the country.

Dealership Referral Services

These services are widely available on the Internet. They use your geographic information and personal preferences to identify dealerships within their network and near you that have the model you want. The service sends you a referral to a dealership. You contact the dealership and negotiate the price.

Online Manufacturers And Online Dealerships

Type the manufacturer’s name into your Web browser and you will find its Web site. The Web site will direct you to a local dealership with the vehicle you want.

Online Buying Services

An online buying service matches you with dealerships offering the vehicle you want at a price you want to pay. Again, some services may only provide contact information for a dealership. Others negotiate price and arrange for delivery. Services typically are not free, but these organizations can save you time, effort and money if you identify what you want to buy.

Buying A Used Vehicle

Private Sellers

You can expect to pay as much as 15 percent less for a vehicle sold by an individual than you would pay for the same model bought from a dealership’s used-vehicle lot.

Research information about the vehicle’s performance and maintenance costs. If possible, take the vehicle to your own mechanic for an inspection before you buy. An individual offers no warranties, guarantees or money-back promises.

Most private sellers will not accept a personal check. However, you could get financing at your financial institution and give the seller a cashier’s check.

You are at greater risk for buying a stolen vehicle from an individual. Never buy a vehicle from a photograph only.

Ask Questions
  • Are you the original owner?
  • Why are you selling it?
  • Is the odometer accurate?
  • Has the vehicle been in an accident?
  • Is the vehicle still under warranty?
  • Who has been doing the maintenance?
  • Are the service records available?
  • Does the vehicle need additional work?
  • May I take the vehicle to my mechanic for an inspection?
  • Is the price negotiable?
Look For Signs Of Trouble
Inspect the vehicle during daylight hours.
  • Check the ground for fluids — a clue that the vehicle could have a leak.
  • Look under the hood to inspect hoses, the radiator, fluid levels, belts and wiring.
  • Inspect the tires for wear and the body for obvious dents, dings, cracks or rust.
  • Open the trunk and inspect the spare tire.
  • Look for missing equipment, torn upholstery and general cleanliness.
  • Make sure that interior and exterior lights work, power windows operate smoothly, safety belts are in good condition and the horn works.

New-Vehicle Dealerships

Dealerships should offer all the new vehicle services you expect including on-site repair facilities, financing and manufacturer guarantees.

Most manufacturers have a Certified Used Car Program, which provides assurance that a vehicle is mechanically sound. These “previously owned” vehicles, are reconditioned and sold with the remaining warranties that were offered when the vehicle was new. You can purchase an extended warranty from the dealership. Be sure to read the fine print to understand the terms and conditions of such warranties.

Used-Vehicle Dealerships

Used-vehicle dealerships buy their inventory from the public, auctions and new-vehicle dealerships. These dealerships may offer top-quality, specialized vehicles such as luxury, foreign or sports models at prices that are below those you will find at new-vehicle dealerships.

Be cautious.

  • Make sure that you know the reputation of each dealership.
  • Avoid independent dealerships without tenure in the community.
  • Contact the Better Business Bureau to determine if any complaints have been filed against the dealership.

Used-vehicle dealerships may not offer warranties and generally do not have service departments. Make sure you have your own mechanic examine the vehicle before you buy.

Used-Vehicle Superstores

Used-vehicle superstores offer "nearly new" vehicles with good warranties from every major vehicle manufacturer. You can select and compare vehicles by model, price and other criteria electronically. Superstores generally sell vehicles at fixed prices, with little or no opportunity for negotiation. Prices tend to be higher than those at traditional dealerships.

Vehicle Identification Number (VIN) Search

Get a vehicle-history report from CarFax or Auto Check. These reports — available for a nominal fee — will tell you the vehicle’s history such as whether it was:
  • Damaged in a fire, flood, hailstorm or accident.
  • Found to have possible odometer fraud.
  • Used as a rental vehicle, taxi or police vehicle.
  • Reported stolen or if a salvage title was ever issued.
  • Returned under Lemon Laws.

Test Driving The Vehicle

Spend adequate time test driving each vehicle. Find an empty parking lot and test the vehicle’s performance in sharp turns and short stops. Drive in stop-and-go traffic, on steep hills and rough surfaces.

Take a friend along for the ride. The opinion of another individual who you trust can be helpful. Use the Test Drive Evaluation as a guide.


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